{"id":3426,"date":"2026-05-12T17:16:29","date_gmt":"2026-05-12T17:16:29","guid":{"rendered":"https:\/\/nina2.si\/?page_id=3426"},"modified":"2026-05-12T17:16:29","modified_gmt":"2026-05-12T17:16:29","slug":"reklamacije-in-vracila","status":"publish","type":"page","link":"https:\/\/nina2.si\/?page_id=3426","title":{"rendered":"Reklamacije in vra\u010dila"},"content":{"rendered":"<h2>Reklamacije in stvarna napaka<\/h2>\n<p>Za stvarne napake odgovarjamo v skladu z Zakonom o varstvu potro\u0161nikov (ZVPot-1). Potro\u0161nik lahko uveljavlja stvarno napako v 2 letih od prejema blaga.<\/p>\n<h2>Kako prijaviti napako<\/h2>\n<p>Napako sporo\u010dite na kontaktni e-naslov, naveden v nogi strani. Prilo\u017eite \u0161tevilko naro\u010dila, opis napake in po mo\u017enosti fotografijo.<\/p>\n<h2>Postopek<\/h2>\n<p>Na va\u0161o prijavo odgovorimo najkasneje v 8 dneh. Glede na naravo napake ponudimo popravilo, zamenjavo, sorazmerno zni\u017eanje cene ali vra\u010dilo kupnine.<\/p>\n<h2>Izvensodno re\u0161evanje sporov<\/h2>\n<p>Ponudnik ne priznava nobenega izvajalca izvensodnega re\u0161evanja potro\u0161ni\u0161kih sporov kot pristojnega. Potro\u0161nik lahko vlo\u017ei pobudo na platformi SRS Evropske komisije: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reklamacije in stvarna napaka Za stvarne napake odgovarjamo v skladu z Zakonom o varstvu potro\u0161nikov (ZVPot-1). Potro\u0161nik lahko uveljavlja stvarno napako v 2 letih od prejema blaga. Kako prijaviti napako Napako sporo\u010dite na kontaktni e-naslov, naveden v nogi strani. Prilo\u017eite \u0161tevilko naro\u010dila, opis napake in po mo\u017enosti fotografijo. Postopek Na va\u0161o prijavo odgovorimo najkasneje v [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3426","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nina2.si\/index.php?rest_route=\/wp\/v2\/pages\/3426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nina2.si\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nina2.si\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nina2.si\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nina2.si\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3426"}],"version-history":[{"count":0,"href":"https:\/\/nina2.si\/index.php?rest_route=\/wp\/v2\/pages\/3426\/revisions"}],"wp:attachment":[{"href":"https:\/\/nina2.si\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}